Privacy Policy

1. Introduction

Prime Source ("we," "our," or "us") operates as a premier business intelligence platform. We recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa and international GDPR standards.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, update your profile, or request customer support. This may include your name, email address, company details, phone number, and payment information. We also automatically collect certain technical data when you use our platform, including IP addresses and usage patterns, to improve our service security and performance.

3. How We Use Your Information

• To provide, maintain, and improve our business intelligence services.
• To process transactions and send related information, including confirmations and invoices.
• To send you technical notices, updates, security alerts, and support messages.
• To comply with legal obligations and protect our legal rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. All payment transactions are encrypted using SSL technology.

5. Your Rights

You have the right to request access to your personal data, correct any inaccuracies, request deletion of your data, or object to certain processing activities. To exercise these rights, please contact our Data Protection Officer at info@primesource.com.

6. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or for legal, operational, or regulatory reasons. Your continued use of the Platform following the posting of any changes constitutes acceptance of those changes.