Terms of Service
Please read these terms carefully before using our services.
1. Acceptance of Terms
By accessing, browsing, or using the Prime Source platform ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms in their entirety, you must not access or use the Service. Your continued use of the Service constitutes ongoing acceptance of these Terms as they may be amended from time to time.
2. Description of Service
Prime Source provides business intelligence and lead generation data services on an "as is" and "as available" basis. Service features, data availability, and functionality may vary and are subject to change without notice. We do not guarantee the accuracy, completeness, or reliability of any data provided through the Service.
3. Account Terms
- You must provide accurate and complete information when creating an account.
- You are solely responsible for maintaining the confidentiality and security of your account credentials.
- You are responsible for all activities that occur under your account.
- You may not use the Service for any illegal, unauthorized, or unethical purpose.
- You may not share, transfer, or resell access to your account or the data obtained through the Service.
4. Subscription, Payments, and Lead Quotas
Services are billed in advance on a monthly basis. All fees are non-refundable except as may be required by applicable law. Lead quotas are strictly enforced and reset at the beginning of each billing cycle. Unused leads do not roll over to subsequent periods. You agree to pay all charges associated with your subscription plan. Failure to pay may result in immediate suspension of service.
5. Data Usage and Restrictions
- Data obtained through Prime Source may only be used for lawful business purposes.
- You may not use the data for spam, harassment, or any form of unsolicited contact that violates applicable laws.
- You may not scrape, crawl, or use automated means to extract data beyond your quota.
- Violation of data usage terms may result in immediate account termination without refund.
6. Intellectual Property
All data, software, algorithms, designs, and content provided through Prime Source are and remain the exclusive property of Prime Source or its data providers. You are granted a limited, non-exclusive, non-transferable, revocable license to use the data solely for your internal business purposes during your active subscription period. This license terminates immediately upon cancellation or termination of your account.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PRIME SOURCE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT GUARANTEE THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY DATA PROVIDED.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PRIME SOURCE, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY; (C) ANY DATA OBTAINED FROM THE SERVICE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
9. Indemnification
You agree to indemnify, defend, and hold harmless Prime Source and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your use of data obtained through the Service.
10. Dispute Resolution
Any dispute arising out of or relating to these Terms or the Service shall first be subject to good-faith mediation. If mediation is unsuccessful, disputes shall be resolved through binding arbitration in accordance with the laws of South Africa. You waive any right to participate in class action lawsuits or class-wide arbitration against Prime Source.
11. Termination
Prime Source reserves the right to suspend or terminate your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately, and you must destroy all data obtained through the Service. Provisions that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, and limitations of liability.
12. Modifications to Terms
Prime Source reserves the right to modify these Terms at any time. We will provide notice of material changes through the Service or via email. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts located in South Africa for the resolution of any disputes.
Questions? Contact us at legal@primesource.com