Refund Policy

Last updated: February 2026

1. Professional Commitment

At Prime Source, we strive to provide the most accurate and up-to-date business intelligence available. Our platform provides real-time access to data, and as such, consumption begins immediately upon search.

2. Refund Eligibility

Due to the digital nature of our business intelligence services and the immediate consumption of lead quotas, we generally do not offer refunds once a plan has been purchased and leads have been searched or exported.

3. Service Issues

If you experience technical issues that prevent you from using your purchased lead quota, please contact our support team immediately. We will work with you to resolve the issue or provide credit to your account where appropriate.

4. Cancellation

You can cancel your subscription at any time through your dashboard. Your search quota will remain available until the end of your current billing period.